Omg i got a text from my friend Michelle Benedict, saying that she thinks i been hacked...

GetHuman-lturnerm's customer service issue with Facebook from November 2018

Help with my Facebook issue
The issue in GetHuman-lturnerm's own words
Omg i got a text from my friend Michelle Benedict, saying that she thinks i been hacked on fb and messanger. I looked and it was a message i did not send. I did pay it no mind because i was still able to get on both of them. This morning i was kicked out. I am very frustrated now because i did all the little things to get my account back on fb and messanger and they did not work because the want an access code that i cant access .
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Customer service issue
Reported by GetHuman-lturnerm
Nov 2nd, 2018 - 2 mons ago
I have an issue with Facebook too
Seen by 2 customers so far
Similar issue to 200377 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-lturnerm started working on this issue
Nov 2nd 12:33pm
GetHuman-lturnerm indicated the issue is not fixed yet.
Nov 2nd 12:40pm