My employees former employer has voiced herself as a review on my business page. She is...

GetHuman-sambot_'s customer service issue with Facebook from November 2018

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The issue in GetHuman-sambot_'s own words
My employees former employer has voiced herself as a review on my business page. She is implying that myself and my business have wronged her despite never having anything to do with her other than hiring her former employee. This has nothing to do with me so I don’t feel my business should suffer because of it, I simply want it removed! During correspondence with Tracy she has blackmailed me stating she will remove it if I pay her. My business is Caz’ Car Care and the review is from Tracy Sefton.
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Customer service issue
Reported by GetHuman-sambot_
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-sambot_ started working on this issue
Nov 2nd 10:10am