I am trying to get into my Facebook account. I got a new phone and need to sign into Fa...

GetHuman-jmmh's customer service issue with Facebook from November 2018

1 view
 | 
200107 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-jmmh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jmmh's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jmmh will want to follow the link below to head to their help center. We will check on GetHuman-jmmh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jmmh may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jmmh's own words
I am trying to get into my Facebook account. I got a new phone and need to sign into Facebook. Unfortunately, I no longer have the email address that I used to set up my Facebook account. My Facebook name is Joan Mary. It says under a count on us preschool daycare. That was the name of my business. I no longer have the phone number that is listed on my account. My number listed on the account is ***-***-****.
GetHuman-jmmh did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jmmh fixed the problem
We are waiting for GetHuman-jmmh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-jmmh fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-jmmh
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 200107 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jmmh started working on this issue
Nov 2nd 4:34am