FB has asked me for my photo to identify myself for over * times already, and now I hav...

GetHuman-ayame_sa's customer service issue with Facebook from November 2018

2 views
 | 
199971 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-ayame_sa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ayame_sa's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ayame_sa will want to follow the link below to head to their help center. We will check on GetHuman-ayame_sa later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ayame_sa may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ayame_sa's own words
FB has asked me for my photo to identify myself for over * times already, and now I haven't been able to login for over a week.**I keep getting the same message down below, and I need to use this account for my business.**You Can't Use Facebook Right Now*We're reviewing the photo you sent us.*We're always looking out for your security, so until then you won't be able to use Facebook.**Please solve this issue ASAP it is getting in the way of my work.
GetHuman-ayame_sa did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ayame_sa fixed the problem
We are waiting for GetHuman-ayame_sa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-ayame_sa fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-ayame_sa
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 199971 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ayame_sa started working on this issue
Nov 2nd 1:13am