facebook asked me to send in a photo to confirm my identity. I have done this but still...

GetHuman-sbutsak's customer service issue with Facebook from November 2018

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The issue in GetHuman-sbutsak's own words
facebook asked me to send in a photo to confirm my identity. I have done this but still getting this error when logging in:**You Can't Use Facebook Right Now*We're reviewing the photo you sent us on ** October.***We're always looking out for your security, so until then you won't be able to use Facebook.**I have a surprise birthday event that was planned through facebook and now don't have access to it whatsoever and the party is in less than * weeks. PLEASE HELP
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Customer service issue
Reported by GetHuman-sbutsak
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
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GetHuman-sbutsak started working on this issue
Nov 1st 4:49pm