I've had a Facebook account for years. It was set up under my old work email, and I am...

GetHuman1463841's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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The issue in GetHuman1463841's own words
I've had a Facebook account for years. It was set up under my old work email, and I am now retired. I now have a gmail email address. Also, my cell phone number was attached to the original Facebook account. I still have that phone number. When I followed directions on changing my information (deleting the old email address and adding the new one), it set up a completely separate page, and Facebook is saying that I tried to use someone else's cell phone number (my number). Can't find anything on their Help site to help with this. Thanks. Trish Hussey
GetHuman1463841 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1463841
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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GetHuman1463841 started working on this issue
Nov 1st 2:27pm