I last logged into my Facebook account * days ago. Today, I tried to login but it said...
GetHuman-airyisp's customer service issue with Facebook from October 2018
Help with my Facebook issue
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GetHuman-airyisp's next move: go to the Facebook help center.
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Before contacting them, items GetHuman-airyisp may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-airyisp's own words
I last logged into my Facebook account * days ago. Today, I tried to login but it said my password was incorrect. I tried to reset it but it asked me to send a code to either an email or phone number linked to the account, neither of which I have access to. I also was able to see that there is an email I don’t recognize now linked to the account, which leads me to believe that my account was hacked. I have no idea how to get back into my account and the instructions Facebook provides are useless. I would like to contact customer support and prove my identity so that I can regain access to my account and change the email and password. Please help me.
GetHuman-airyisp did not yet indicate what Facebook should do to make this right.
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