My cousin’s facebook was hacked. Email and password was changed as well as the name and...
GetHuman1393983's customer service issue with Facebook from October 2018
Help with my Facebook issue
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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Before contacting them, items GetHuman1393983 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1393983's own words
My cousin’s facebook was hacked. Email and password was changed as well as the name and profile picture. We tried so hard to recover the account but unfortunately, we were unable to recover. Please help us bring the account back to its original owner.
GetHuman1393983 did not yet indicate what Facebook should do to make this right.
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