My daughter had * facebook accounts, * of them was hacked and is now being used by some...

GetHuman1385358's customer service issue with Facebook from October 2018

185579 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1385358's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1385358's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1385358 will want to follow the link below to head to their help center. We will check on GetHuman1385358 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1385358 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1385358's own words
My daughter had * facebook accounts, * of them was hacked and is now being used by somebody using Arabic, my daughter reported this from her other account that has the same email address and has now been blocked, today this person has been sending my ** yr old daughter sexual messages asking to have *** with her, this is all extremely worrying... You can check this for yourself the hacked account is Demi Leah Forbes.... Her other account is Demii Lighty Leigh... Please can you resolve this issue ASAP.. Thankyou
GetHuman1385358 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1385358 fixed the problem
We are waiting for GetHuman1385358 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1385358 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1385358
Oct 21st, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 185579 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1385358 started working on this issue
Oct 21st, 2018 1:16pm