Someone loggedin to my closest friends and sent me a link and deleted in her chat , I t...

GetHuman-mudirajm's customer service issue with Facebook from October 2018

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Help with my Facebook issue
GetHuman-mudirajm's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mudirajm will want to follow the link below to head to their help center. We will check on GetHuman-mudirajm later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mudirajm may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mudirajm's own words
Someone loggedin to my closest friends and sent me a link and deleted in her chat , I thought it might be something important so I opened that link then it promited to login first in this way that person got to know about my password. Then he logged in to to acnt and sent messages to her in something private way. However I have changed password instantly when she called me at the same time when messages were sent from my acnt. Now I want to know who is that person who logged into her account first then sent me link and loggedin to my account and sent asked to send private matters from my account. I have that link even now as a proof that it is hacking thing...when I saw login devices while I was changing my password I found that it is Nokia * device and we don't have that phone in either families.
GetHuman-mudirajm did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-mudirajm
Oct 21st, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-mudirajm started working on this issue
Oct 21st 2:23am
GetHuman-mudirajm shared this issue with friends on Facebook
Oct 21st 2:24am