Facebook Customer Service Issues

I have multiple Facebook accounts, but only can access one. I want to delete the other profiles. I tried to recover the passwords but failed as I can't access the ymail account or my old phone number. Yahoo support said they can't help due to inactivity. The email I use is [redacted] and my current phone number is [redacted]. I urgently need to resolve this to avoid relationship problems. Thank you.

Hello, I am Isaiah Acuna, and I am contacting you regarding my Facebook account with the username [redacted] Approximately two weeks ago, I reached out to your customer service using [redacted], but that account got hacked, and I can no longer access it. Consequently, I have created a new secure Outlook account. My Facebook account was compromised at the start of July, leading to me losing access. Sadly, I no longer have control over the email address or phone number linked to that account. These circumstances have prevented me from utilizing the recovery tool on your website. I possess all necessary legal documents for identification purposes. What steps should I take to regain access to my Facebook account, which I have owned since [redacted]? Thank you, Isaiah Acuna

Hello, My name is Isaiah Acuna, and the Facebook account I need help with is linked to the email username [redacted] I contacted customer service two weeks ago using [redacted], but that account was hacked, making my password useless. I've since set up a secure Outlook account. Unfortunately, I was hacked in early July, which led to losing access to my Gmail account. I can't retrieve my recovery email or phone number linked to the account. As a result, I couldn't regain access using the recovery tool on your website. I have all the necessary documentation to verify my identity. Could you please advise me on the procedure to recover my account? Thanks, Isaiah Acuna

I accidentally logged out of my account and can't log back in as I forgot my password and no longer have access to my registered email address. I've tried to recover my old email, but I can't answer the security questions as it's been inactive for 8 years. Microsoft couldn't help since the account hasn't been used in over 5 years. I've also tried using another email address linked to Facebook, but it's associated with a deactivated account. Can anyone assist me in accessing my account?

On Friday, October 19, [redacted], there was unauthorized access to my account. My son informed me about an advertisement for Ray-Ban sunglasses that he and about 30 others saw. I promptly checked and adjusted my privacy settings, changed my password, and thought the issue was resolved. However, last night, I had to change my password again. I recently received an email from an unknown sender claiming to have my email, password, and alleging that my browser was being operated as a Remote Desktop with a keylogger that provided access to my screen. The sender threatened to release a potentially embarrassing video unless I paid $[redacted] in bitcoin to an untraceable account within one day. This email was received at 10:26 pm AEST. I am unsure how to proceed in this situation. Thank you for your assistance.

After my mother's passing, I had her Facebook profile memorialized. However, I recently discovered that she had been using my stepfather's email address, the same one he wishes to use for his Facebook account. Although my stepfather has an existing Facebook account, he cannot access it as he used an old email from a no longer active internet service provider. He is seeking to change the email associated with the memorialized page of my late mother to his current email, without altering the memorialized account. He possesses valid identification if necessary for this process. The objective is to switch the email addresses between the two accounts to allow him to regain access to his Facebook account while preserving my mother's memorialized page. Thank you for any assistance on this matter.

I set up a Facebook account for my sister, who is new to it. To assist her, I gave her daughter the password, but it didn't work. Facebook keeps prompting me for it, mentioning they sent a text which I never received. Now I have forgotten the password. I mistakenly used the same email username as her husband, so his account pops up when my niece tries to log in. Although the account is set up with her pictures and friends, she can't access it. It's linked to my phone with my account. I can partially log in without the password saved, but it shows two accounts for me to choose from, and I can only access mine. I want to try the option to receive an automated call with a code, but I can't find it. This situation is complex, and I need to speak with someone for assistance.

My Facebook account was disabled accusing me of impersonation. Despite providing my photo ID multiple times as requested, I keep receiving the same message asking for it. I'm the legitimate owner and am worried it could be hacked. I need assistance in restoring my account. It was created on my cellphone using my phone number to log in. Case #[redacted][redacted] is associated with it.

Hello, my name is Bill Waits and I am facing a significant issue on Facebook. There is a group named Goshen [redacted] that appears to have no moderation. Despite 15 reports about inappropriate content, Facebook has not taken action. This group must be shut down as it contains content unsuitable for children, including discussions about other people's spouses. We need Facebook to either close the group entirely or appoint an administrator. I manage two Facebook groups with over [redacted] members each, and we have a team of admins to ensure everything runs smoothly. Goshen [redacted] is causing trouble for Goshen Township and needs to be addressed promptly.

My Facebook account under the name Glenn Menzies was hacked, and now my personal information and photos are being misused on a fake site. Despite trying to reset my password, I discovered that the security email address was linked to an unknown account, [redacted], indicating I was inputting my details into the wrong account. The hacker is using my profile to scam my friends and family with fraudulent financial schemes. This all began around the time of the major Facebook data breach involving 50 million accounts. I quickly changed my password after the hack and requested for my original account to be deleted by Facebook, which was scheduled for October 12th. However, the false account reappeared almost immediately after deletion. I reached out to the RCMP in Canada and also attempted to contact Facebook at [redacted], but have not received any assistance. Despite numerous reports from my contacts, Facebook has not taken down the fake account in two weeks. I urgently need Facebook to shut down the fraudulent account using my identity, as my friends are being misled by the messages they receive. Please assist me in resolving this issue promptly. Glenn Menzies

I've been blocked on Facebook for 30 days after being reported for "hate speech." I'm struggling to understand why my post was flagged, as I believe it does not violate any community standards. This marks the fourth time in two years that I've faced penalties due to reports from fake profiles, bots, or individuals with differing political views. I often come across truly offensive content on the platform that I don't condone. Facebook should consider alternative approaches to moderating content instead of relying solely on user reports. The platform promotes information exchange and discussion, and it's important to uphold our right to free speech under the First Amendment fairly. Thank you, J.S.

I created an account two days ago. Around 24 hours later, while uploading pictures into albums on Facebook, I was suddenly asked to submit a photo of myself due to some supposed suspicious activity. Reluctantly, I uploaded a photo as requested. It now says my photo is under review, and for security reasons, I am locked out of my account. It has been 24 hours, and I am still unable to access my account. I find it frustrating that it takes so long to review a picture, especially when there was no actual suspicious behavior on my part. I am eager to regain access to my account, as this situation seems unnecessary and inconvenient.

My Facebook page has been demonetized, and despite reviewing their community standards, I am still unsure of the violation. I primarily post harmless basketball videos. However, Facebook's automated responses have not provided a clear explanation. This situation is crucial for me as my page was a source of income. I urgently need to discuss this matter with a Facebook representative to understand the specific issue. Regrettably, their lack of timely and thorough support has made it challenging to maintain a positive relationship with the platform.

I created a new FB account with the abbreviated name (BBFly) but decided to go back to my old account and merged the two keeping the new one. I attempted to keep the new email address ([redacted]) and remove the old one (blackbutterfly90.org) but encountered an issue when I was not allowed to do so. All our business materials bear the new [redacted], which is the preferred email to display on our FB page. Please assist in resolving this matter promptly.

I am facing a serious issue with my Facebook account. Someone has hacked it and changed the password. Unfortunately, the password for my Facebook account is the same as the one for my email address linked to Facebook, [redacted] This means I am also unable to access my email to reset the password. Despite contacting Microsoft multiple times, I have been unsuccessful in recovering my email account. I am in urgent need of changing the recovery email address for my Facebook account to [redacted], my alternate email, to receive the password reset link. I have attached a screenshot of the password change attempt to Facebook. I rely on my Facebook account for my business, and this issue is causing me a lot of distress. Your assistance in resolving this matter would be greatly appreciated.

My Facebook account, Andrew Agius, has been hacked, and the password has been changed. The same password is used for my email account [redacted], which I cannot access now. Despite contacting Microsoft multiple times, they have been unable to help recover my email. I am requesting to change my recovery email on Facebook to [redacted] so I can receive a password reset link. This is crucial for my business, and I am desperate for assistance. Please help me resolve this issue promptly.

While reviewing my boosted ad on Facebook, they suddenly requested my phone number for a verification code and a picture. Following this, my account was blocked for security review, with an email stating my ad violated their terms after the initial boost was live for 7 days. I'm puzzled about the issue. Unfortunately, with the account blocked, I couldn't edit the ad per their request. My business heavily relies on this Facebook page, which was unexpectedly taken down without prior warning. I created a new account for the business, now realizing my error. I seek access to my page to edit the admin settings appropriately and close the excess account to avoid losing customers.

There have been two pages set up pretending to be West Norfolk Boiler Services/boiler servicing norfolk. The person behind this has canceled the fake account, but my details like my logo are still on that Facebook page. It appears that Damien Howard may have hacked my page and changed the username. Clicking on the mobile link directs you to my page. These fake pages must be removed, and my actual account for West Norfolk Boiler Services in Thetford needs to be restored. If this issue is not addressed, I will have to involve the police as this constitutes cybercrime.

I highly recommend West Norfolk Boiler Services for their professional, honest, and reliable service. Unfortunately, it seems that there has been a fake account set up to copy my legitimate business account on Facebook. The individual, Damien Howard, appears to have hacked my page and changed the username. I have noticed that the fake page still includes some of my details like the logo. I kindly request that these pages are deleted promptly and my authentic account for West Norfolk Boiler Services in Thetford is restored. If this issue is not resolved, I will have no choice but to contact the authorities due to the severity of this cybercrime situation.

My name is Jennifer Brown. I've had the same Facebook account since around [redacted] or [redacted]. I have three emails connected to my Facebook. The first one is [redacted], but I can't recall if it had numbers in it. I believe I changed it to my current login email, [redacted], with my recovery email being [redacted] I broke my phone recently and can't access my Facebook. Another email I use is [redacted], but it's not linked to my account. The phone number connected to my Facebook now is [redacted], and the previous one was [redacted]. Due to personal reasons, I haven't been able to deal with this issue. I suspect someone may have tampered with my account. I need help to regain access to MY Facebook, which I've always had. Any assistance in resolving this matter would be greatly appreciated.