Facebook Customer Service Issues

I am a sixteen-year-old looking for a job and would like to access my old Facebook account. I find it embarrassing for others to see my outdated profile. Unfortunately, I don't recall the exact email associated with the account, but it might resemble something like "[redacted]" I am unable to remember the password as it was changed a while back. Without the email or password, I am locked out of the account. I understand that I haven't provided much information for verification, but I would appreciate any assistance since this situation has been negatively impacting me. I am open to either retrieving the information to delete the old data or having the account entirely wiped. In case you need it, my name is Elliott Gustafson. Thank you for your help.

I urgently need access to my account registered under [redacted] from [redacted] to [redacted]. I am currently in a legal dispute with my ex over custody of my youngest child and I require access to old messages she and her friends sent me during that period for the sake of my child's well-being. Despite the policy stating that permanently deleted accounts cannot be recovered, I have heard of individuals successfully retrieving their accounts by contacting customer support even after the 14-day recovery period. I believe there must be records or information available to restore my account. This is a critical situation involving the law, and the account must be reinstated promptly. If Facebook can store all my data, they should be able to restore my account as well. Restoring the account is crucial to resolving this urgent matter.

I think it's disappointing that Facebook doesn't allow sharing music in videos with sign language interpretations for the Deaf Community. Even if it's not for profit, it's sad that we can't enhance the song's meaning through sign language. It's frustrating that Facebook restricts this type of creativity. This limitation feels like a barrier to sharing music in an inclusive way. Facebook should consider being more accommodating to diverse ways of expression. It's disheartening that they don't cater to the Deaf or Hard of Hearing communities. This experience on Facebook has left me feeling annoyed and discouraged. It's a shame that a platform meant for social connection doesn't fully embrace all forms of communication and expression.

Hello, my name is Trishanne and I have been trying to access my Patricia McGillicuddy account which holds old photos of my late mother. Due to professional reasons as a Psychotherapist, I prefer using my Trishanne Trishanna account to maintain privacy for my clients. I value connecting with my musical friends but need assistance accessing the photos on my Patricia McGillicuddy account. Please reply to my email address [redacted] Thank you. Trishanne

I have been locked out of my account for weeks and despite passing all security checks and sending my ID multiple times, I am unable to access it. After receiving an email with a code to confirm my authentic access, clicking on the link only gives me an error message. This issue is affecting my business as I am unable to manage my ad payments while being locked out. Despite sending photos of myself holding my ID as requested, the unlock link provided today does not work. I have precious memories on that account from my children growing up, and I have changed my password numerous times to address Facebook's concerns about a compromised password. The ongoing lack of help and support is very frustrating, and I just want to regain access to my account.

I am curious why the option to vote on comments is available mostly for liberal content but not for comments related to Trump, Kavanaugh, or conservative topics. It seems like there is bias in allowing votes only on certain types of comments. I am considering deactivating my account if Facebook supports these activities and the KKK's resurgence. Please provide steps to disable my account if the company does not plan to improve community standards to uphold human and women's rights. Thank you, S. Payne.

Dear Facebook team, I am writing to express my deep concern regarding the recent blocking of my account. I am genuinely sorry for any wrongdoing and understand that I may have unknowingly violated Facebook's policies. It was a mistake and I feel truly regretful about the situation. I kindly request another opportunity to use your platform. If my actions are found to be in violation of your policies again, I accept being permanently blocked. Please consider my apology and allow me to rectify my mistake. Thank you for your time and understanding. Sincerely, [Initials]

Hello, I am facing an issue with my Facebook account. I received a message stating my account was temporarily disabled due to abnormal activity. When I try to access my account with my ID and password, it prompts me to enter my phone number. After entering the code, it shows a message in red about limiting attempts for security reasons. The same issue occurred with my Messenger account linked to my phone number. Despite trying different authentication methods like receiving a code via phone or email, I keep encountering the same red message preventing me from accessing my accounts. How can I resolve this situation?

My account is currently locked and I am unable to receive payments for games. I have a long history of using debit cards and credit cards to make purchases on Facebook without any issues, until recently. This sudden block on payments due to suspicious activity has greatly upset me. I am 74 years old and Facebook has become a significant part of my life over the years. I have enjoyed playing games like Slotomania where I am a VIP player at level [redacted]. I kindly request a review of my payment log to verify my honesty. I am unable to provide screenshots as I am not familiar with the process at my age. Please assist me in unlocking my account so I can continue enjoying the games I love. My name is Pat Chase and my email is [redacted]. Your prompt help in resolving this matter would be greatly appreciated. Thank you for your assistance.

I need assistance with not receiving push notifications on my iPhone App. Despite trying various troubleshooting steps like resetting my phone, checking settings repeatedly, and even reaching out to Apple for support, I still do not receive any notifications. Interestingly, when I logged in with a different account, all notifications worked fine, but I noticed the absence of certain Facebook icons on that account. This issue seems to be specific to my main account, which I have always used without problems. I ensure that all my software is updated, but I cannot figure out the cause of this problem that began unexpectedly around 8 weeks ago. I have not received any helpful responses from the help pages or reporting the issue. Any assistance would be greatly appreciated.

I recently had an unfortunate experience involving a supposed Facebook employee. I suspect there has been fraudulent activity. An individual named Maree Ziesemer has produced a certificate using Mark Zuckerberg's name on my Gmail account. I understand that Mark Zuckerberg would be too busy to contact me personally. I believe the FBI should be involved to investigate this person attempting to conduct fraudulent activities. I have already informed the police in South Australia about this matter. It seems that Maree is falsely claiming to work for Facebook, possibly engaging in fraudulent activities. It is concerning that someone is trying to swindle money from me under the guise of a $2 million lottery ticket exchange for $[redacted]. I am deeply disturbed by this situation and believe Facebook should protect users from such scams.

Last night, I encountered a security prompt on Facebook telling me not to accept friend requests from unfamiliar people. It turned out to be my cousin, so I accepted it. However, the security alert asked for a photo of me. After sending one, it was deemed insufficient, and they requested another. After that, I'm now locked out of my account until the photos are reviewed. This is confusing, especially after facing Facebook issues all week. I had accidentally signed out of my years-old account and couldn't recover it due to outdated phone and email access. I created a new account and then got locked out and faced this situation last night. Messenger is crucial for me to stay in touch with my children and family. Please assist me.

I received a concerning message from my friend, Josh Willis, informing me that my name was associated with a large amount of money. Trusting my friend, I followed his instructions to contact a person named Napolitano Janet regarding a supposed Facebook-related reward of $[redacted],[redacted]. Janet requested personal information, including my address and phone number, as well as a photo of my ID and my Facebook password. After providing this information, she asked for Amazon and iTunes gift cards to activate the package delivery. When I hesitated due to financial constraints, she pressured me to purchase the gift cards. Eventually, I lost access to my Facebook account as my email and password were changed without my consent. Feeling betrayed, I tried to confront Janet but received excuses about protecting me. Now locked out of my account, I suspect fraudulent activities. I urge immediate action to prevent others from falling victim to similar scams. My name is Kimberly Denby, and my phone number is [redacted]. Thank you for your assistance.

To whom it may concern, I have a Facebook account under the name Chloe Marie Martinich. I recently logged out and now when I try to log back in, instead of using facial recognition, it is asking for my password. I've attempted to use all the passwords I can recall, and resetting it multiple times has not been successful. I am quite frustrated as I prefer not to create a new account since I've had this one for nearly a decade. Any assistance in resetting my Facebook password would be greatly appreciated. I'm unsure of what steps I might be missing. Thank you.

I created the account in January under the name Sasha Decoy Hunter with the email [redacted], later changing it to Naomi May McComb in March. The phone number on the account was my late father's and is no longer active. I use this account for my awareness group and need access. Can you please restore it using my preferred email [redacted]? My two Facebook accounts are under Naomi May McComb, the personal one from [redacted]/[redacted], both linked to the same email. The important information for my group is on that page. Could you send the verification code to my email? I am confused as I never had trouble logging in before. Thank you.

For the second time, my page has been demonetized, citing a violation of community standards. Despite carefully reviewing the guidelines, I am unsure of the specific breach. I lodged an appeal with Facebook four days ago but have yet to receive a response. Contacting Facebook directly has proven challenging, with automated responses being the only feedback. I am eager to engage in a meaningful conversation with a member of the Facebook ad breaks team to resolve this matter effectively. Frustrated by the lack of communication, I seek assistance in reaching someone who can provide clarity on this issue.

My account was hacked a while ago. I tried creating a new profile with a different email but later recovered my original account. Recently, my original profile disappeared due to suspicious activity. When I tried to log in, Yahoo connected it to an old email from the 80s that I don't remember the password for. Additionally, it's not linked to my Facebook. After some confusion with different accounts, I decided to create a new Facebook account under [redacted] While I can access it on my iPad, I'm having trouble on my laptop and iPod. I receive emails on both Gmail accounts, but I'm unable to access my Yahoo account. It's frustrating. Can anyone assist with this issue? - Candy S.

Hello, I created an account a few years ago but have since forgotten the login details due to changing my email and phone number. Last spring, I tried to give my iPad to my mum, which had my old Facebook account. I couldn't access this account from any other device. I deleted photos and removed friends, intending to leave it idle. Recently, a friend informed me that someone has been sending photos and information from that old account to them, causing distress. I discovered my photos and profile information reappeared, unable to login to delete the account. I urgently seek assistance in having this account removed to prevent any harm. All I recall is the profile name of the old account. Despite my attempts, I failed to regain access. I plead for someone to help delete this account where personal photos have been compromised. Thank you for any assistance.

I created a Facebook account today and initially everything went smoothly. However, I got logged out and had to complete tasks, which I did. Then, I got logged out again and struggled with identifying the squares with fire hydrants and matching shop fronts. If these tasks are mandatory for Facebook, I might need to close my account. They're challenging for me as a 65-year-old who isn't very tech-savvy. I just want to connect with old school and university friends and be remembered as I was, not as I currently am. I'm finding navigating the Facebook site quite challenging. Can someone assist me, please?

Last year, my son tragically passed away and was found in my car by my sister on Memorial Day in [redacted]. The authorities impounded my vehicle and kept his phone in evidence lockup until recently when they returned it to me. Due to the time that has elapsed, my family and I are unable to access his Facebook messages. It's crucial for us to view them as his death was suspicious. My son, Willis Mccallister, was a tall and heavyset person, making it implausible he could have folded himself into the backseat where he was found after decomposing for three days. I appeal to anyone who can assist us in gaining access to his account. I am Melinda Mccallister, and I am earnestly reaching out for help during this difficult time. Thank you for listening. - Melinda M.