I applied for a Facebook account. I walked through the entire process and sent a photo...

GetHuman1382869's customer service issue with Facebook from October 2018

184918 similar
1 following
Help with my Facebook issue
First: share to improve GetHuman1382869's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1382869's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1382869 will want to follow the link below to head to their help center. We will check on GetHuman1382869 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1382869 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1382869's own words
I applied for a Facebook account. I walked through the entire process and sent a photo at their request. I have received no response in ** hours. When I long in now the account is disabled. *When I attempt to file a complaint they ask for ID’s as jpegs. I’m not to send a jpeg of my drivers license or veteran ID to an unknown location. Facebook’s record on security is not that superior. *I would like an explanation and a reasonable resolution. At this point I remain unimpressed with Facebook. For an organization steeped in communication they don’t do communication well.
GetHuman1382869 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1382869
Oct 20th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 184918 others
1 customer following this
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GetHuman1382869 started working on this issue
Oct 20th, 2018 8:19pm