I got a different phone*and someone else has my old phone * i have * email accounts sim...

GetHuman1380968's customer service issue with Facebook from October 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1380968's own words
I got a different phone*and someone else has my old phone * i have * email accounts similar to each other i created a new account using new * but nothing is on it i can access my original account through messenger but my email my Facebook account says it not my email or *because my*is different now and when i type in my email it says it doesn't exist so i cant get the code they want to send me by phone or email?
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Facebook

Customer service issue
Reported by GetHuman1380968
Oct 20th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 184531 others
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Timeline
GetHuman1380968 started working on this issue
Oct 20th 1:56pm