Hi, are used to have a Facebook that I created in ****, October ** to be exact. When I...

GetHuman-suzieedw's customer service issue with Facebook from October 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-suzieedw's own words
Hi, are used to have a Facebook that I created in ****, October ** to be exact. When I deactivated my Facebook for about three days * *** to * months ago, the only way to get in to my same Facebook was to enter in my phone number inste hi, are used to have a Facebook that I created in ****, October ** to be exact. When I deactivated my Facebook for about three days * *** to * months ago, the only way to get in to my same Facebook was to enter in my phone number & or password. Instead of giving me my old Facebook back on the Facebook app, it gave me a whole new one. I have no way to recover my old Facebook account because I don't know what the password is to that *****@***.com but for the past five years about, or since I was married October *, ****, I've been using the email *****@***.com to make things easier. My husband Jake Edwards, uses the email address *****@***.com There has to be a way to get me back into my original FB acct that I made in ****, isn't there?? I'm not sure how the other one was made. I'm guessing I was just answering Questions that the Facebook app was asking me to fill out. So apparently it just took me entering the new or email as making a new Facebook page? My phone number is the same now, as it was when I first made the acct * years ago. So hopefully that proves to you guys that I'm still me :)
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Customer service issue
Reported by GetHuman-suzieedw
Oct 20th, 2018 - a mon ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-suzieedw started working on this issue
Oct 20th 2:01am