I opened my I-pad today and a message was waiting for me. The message said someone in H...
GetHuman-wendy_'s customer service issue with Facebook from October 2018
Help with my Facebook issue
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GetHuman-wendy_'s next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wendy_ will want to follow the link below to head to their help center. We will check on GetHuman-wendy_ later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-wendy_ may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-wendy_'s own words
I opened my I-pad today and a message was waiting for me. The message said someone in Hong Kong had tried to access my account and wondered if it was me. I answered the question in the negative since I am not in Hong Kong. I was then encouraged to reset my password and herein lies the problem. I cannot remember it and cannot find it written among my other password records. How do I now reset and gain access to or delete this hacked account?*Thanks
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