I did the recent iOS update on my iPhone and lost all of my contacts and their phone nu...

GetHuman1378225's customer service issue with Facebook from October 2018

3 views
 | 
183840 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1378225's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1378225's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1378225 will want to follow the link below to head to their help center. We will check on GetHuman1378225 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1378225 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1378225's own words
I did the recent iOS update on my iPhone and lost all of my contacts and their phone numbers. Not the big issue I’m able to find them their family and friends. The problem is on my personal Facebook page I can only see my profile pictures and access my photos. All of my friends list is gone and everything else on my personal newsfeed in my profile page is not there either. I need help I’ve tried everything. Barbara Robins Matthewman. ***-***-****
GetHuman1378225 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1378225 fixed the problem
We are waiting for GetHuman1378225 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1378225 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1378225
Oct 19th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 183840 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1378225 started working on this issue
Oct 19th 9:12pm