Hi *I am trying to recover my account. My password recently changed and I can no longer...

GetHuman-smcmaste's customer service issue with Facebook from October 2018

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The issue in GetHuman-smcmaste's own words
Hi *I am trying to recover my account. My password recently changed and I can no longer access my account. I did not change my password, therefore I don't know how to get in. I have tried the 'forgot my password' tab and had a code sent to my mobile device. The only problem with this is, I am not receiving a SMS code from Facebook to enter. I also can't access my email that is associated with my account as the password has been changed as well. I was just wondering what else I could do to gain access to my account. Or what I could do to get the new SMS code by mobile device. *Thank you
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Customer service issue
Reported by GetHuman-smcmaste
Oct 19th, 2018 - a mon ago
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GetHuman-smcmaste started working on this issue
Oct 19th 7:32pm