Hello, I own facebook business page, its my tattoo studio in Norway, called 'Minde Tatt...
GetHuman1375156's customer service issue with Facebook from October 2018
Help with my Facebook issue
First: share to improve GetHuman1375156's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1375156's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1375156 will want to follow the link below to head to their help center. We will check on GetHuman1375156 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1375156 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1375156's own words
Hello, I own facebook business page, its my tattoo studio in Norway, called 'Minde Tattoo', some time ago I had a review (recomendation) of * star and missleading information about my business, after some invenstigation turns out that profile is fake, and the comments are written by another studio worker.. I have already reported the profile couple of times, since there is no personal information, just a fake name and surname , and only thing he did was to comment negative and fake information about me on my page, I have all the proof from health department that the guy behind this profile is from another studio..*I leave his account here: https:**www.facebook.com*marius.thorsen.*****So my question is, is there a way to delete this fake profile? In my knowledge this should not be verified to do in facebook comunity, to create a fake profile without photography or atleast self information and write bad or fake reviews on other people businesess.. Check it, and if you need the proof I can give it to you guys, hopefuly we can fix this situacion.
GetHuman1375156 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1375156 fixed the problem
We are waiting for GetHuman1375156 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.