Hello, I own facebook business page, its my tattoo studio in Norway, called 'Minde Tatt...

GetHuman1375156's customer service issue with Facebook from October 2018

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The issue in GetHuman1375156's own words
Hello, I own facebook business page, its my tattoo studio in Norway, called 'Minde Tattoo', some time ago I had a review (recomendation) of * star and missleading information about my business, after some invenstigation turns out that profile is fake, and the comments are written by another studio worker.. I have already reported the profile couple of times, since there is no personal information, just a fake name and surname , and only thing he did was to comment negative and fake information about me on my page, I have all the proof from health department that the guy behind this profile is from another studio..*I leave his account here: https:**www.facebook.com*marius.thorsen.*****So my question is, is there a way to delete this fake profile? In my knowledge this should not be verified to do in facebook comunity, to create a fake profile without photography or atleast self information and write bad or fake reviews on other people businesess.. Check it, and if you need the proof I can give it to you guys, hopefuly we can fix this situacion.
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Facebook

Customer service issue
Reported by GetHuman1375156
Oct 19th, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman1375156 started working on this issue
Oct 19th 1:19pm