Trying to.recover facebook account but cannot. Asking me to get a code from code genera...
GetHuman1373072's customer service issue with Facebook from October 2018
Help with my Facebook issue
First: share to improve GetHuman1373072's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1373072's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1373072 will want to follow the link below to head to their help center. We will check on GetHuman1373072 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1373072 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1373072's own words
Trying to.recover facebook account but cannot. Asking me to get a code from code generator that requires me to.to log into my account. Well if i was able to.log in to the acount i would.not need them. Sed a code but i do not receive it tp.my phone via sms. I do recieve code to change password.but not second.athentocation code. I am rinning around in circle. My name.is victor m hernandez plant city dob * ** ****. Facebook id *****@***.com
GetHuman1373072 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1373072 fixed the problem
We are waiting for GetHuman1373072 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.