Trying to.recover facebook account but cannot. Asking me to get a code from code genera...

GetHuman1373072's customer service issue with Facebook from October 2018

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The issue in GetHuman1373072's own words
Trying to.recover facebook account but cannot. Asking me to get a code from code generator that requires me log into my account. Well if i was able to.log in to the acount i would.not need them. Sed a code but i do not receive it phone via sms. I do recieve code to change password.but not second.athentocation code. I am rinning around in circle. My victor m hernandez plant city dob * ** ****. Facebook id *****@***.com
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Customer service issue
Reported by GetHuman1373072
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman1373072 started working on this issue
Oct 18th, 2018 11:45pm