My * year old put the two way authentic code and locked me out. I want back into my Fac...

GetHuman-debijofo's customer service issue with Facebook from October 2018

1 view
182325 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-debijofo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-debijofo's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-debijofo will want to follow the link below to head to their help center. We will check on GetHuman-debijofo later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-debijofo's own words
My * year old put the two way authentic code and locked me out. I want back into my Facebook. I can not recieve the sms because the info is old as far as phone number etc.. I need it sent to my email. New email. I need the generator code or Authenticator code. For. *Debijo Fowler (Debbie Jo Hixon) on Facebook. I have sent my photo ID several times. But the sms is being sent to an old phone or email.
GetHuman-debijofo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-debijofo fixed the problem
We are waiting for GetHuman-debijofo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-debijofo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-debijofo
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 182325 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-debijofo started working on this issue
Oct 18th, 2018 7:07pm