In ****, my account was hacked after I stopped talking to my cousin. I ended up deactiv...

GetHuman-briis's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-briis's own words
In ****, my account was hacked after I stopped talking to my cousin. I ended up deactivating the account, but I never deleted it, and I created a new one. (she knew my password)**Then in ****, I was informed that she had been pretending to be many different people on Facebook manipulating young girls sexually and emotionally. I was her biggest victim. I hadn’t realized it was her behind the screen. **A lot of messages are on my current account, but I really need the messages that are on my old account. I can’t seem to log in tho. It says my email doesn’t match an account?? And I don’t know what to do. I need the messages. HELP.
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Customer service issue
Reported by GetHuman-briis
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 182206 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-briis started working on this issue
Oct 18th, 2018 5:28pm
GetHuman-briis indicated the issue is not fixed yet.
Oct 21st, 2018 2:13pm