i had a URL from my old page and want to use it for my new the page was a Community but...

GetHuman-avonbeau's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-avonbeau's own words
i had a URL from my old page and want to use it for my new the page was a Community but was suppose to be a business page it show its available but when i try to save it it say This Page isn't eligible to have a username. Username Isn't Available. i ready need it to be one my new business page due to the fact my customers already have that URL and it is on my business cards **the URL is facebook.com*beautybykayrios** I’ve tried everything and cannot resolve this issue And it has not been fixed**Allow me to switch my URL to a business page
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Facebook

Customer service issue
Reported by GetHuman-avonbeau
Oct 18th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 182155 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-avonbeau started working on this issue
Oct 18th 4:47pm
GetHuman-avonbeau indicated the issue is not fixed yet.
Oct 20th 12:35am
GetHuman-avonbeau indicated the issue is not fixed yet.
Oct 20th 4:32am
GetHuman-avonbeau indicated the issue is not fixed yet.
Oct 20th 4:33am
GetHuman-avonbeau indicated the issue is not fixed yet.
Oct 20th 4:35am