My facebook account (*****@***.com) got hacked on last Friday **th Oct. *When i tried t...

GetHuman-kummarb's customer service issue with Facebook from October 2018

182057 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-kummarb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kummarb's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kummarb will want to follow the link below to head to their help center. We will check on GetHuman-kummarb later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kummarb may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kummarb's own words
My facebook account (*****@***.com) got hacked on last Friday **th Oct. *When i tried to login using my email id, i could not login to my FB account. I tried to change the password, but the next person has replaced my email ID with his email id. so i could not do anything.*I am worried about my login name & photos which are available on my FB account, those should not be misused.*Kindly let us know how to retrieve*delete this account.
GetHuman-kummarb did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kummarb fixed the problem
We are waiting for GetHuman-kummarb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-kummarb fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kummarb
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 182057 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kummarb started working on this issue
Oct 18th, 2018 3:34pm