My name is Tamara Bine , and im writing to you today to inform you that my facebook as...

GetHuman1366398's customer service issue with Facebook from October 2018

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GetHuman1366398's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1366398 will want to follow the link below to head to their help center. We will check on GetHuman1366398 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1366398 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1366398's own words
My name is Tamara Bine , and im writing to you today to inform you that my facebook as been hack and is being control by someone other then myself, his name is Gilberto Trigales he is an ex boyfriend of mine that feels the need to try and do what ever he can to hurt me , this man has takun control of all of my accounts ,and is trying to blackmale me and he is threating me with intamat videos, so today i am writing to you to see if you could help me , what can i do to stop this, please *** *** ****
GetHuman1366398 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1366398
Oct 17th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 181202 others
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Timeline
GetHuman1366398 started working on this issue
Oct 17th 9:56pm