In my Facebook account* under*'security and Login'* then *'where you're logged in'...*t...
GetHuman-pennysil's customer service issue with Facebook from October 2018
Help with my Facebook issue
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Before contacting them, items GetHuman-pennysil may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-pennysil's own words
In my Facebook account* under*'security and Login'* then *'where you're logged in'...*there was an iPad logged in from Edmonton, Alberta on October **, ****. I was not in Edmonton at that time and have not been there in years. I believe it was someone who had hacked into my account!*The IP is: ****:*d**:*a*:***d:****:*e**:d***:**b**If they have hacked into my account, they have hacked into others and may still be doing so.**I did change my password.
GetHuman-pennysil did not yet indicate what Facebook should do to make this right.
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