I have recently reactivated my FB account.*I have updated my number also.*When logging...

GetHuman1363367's customer service issue with Facebook from October 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1363367's own words
I have recently reactivated my FB account.*I have updated my number also.*When logging back into the account I see a message Please confirm your identity*It looks like you're trying to make a change to your account from a device or location that you don't usually use. We'll need to walk you through a few steps to confirm your identity. Learn more.***Choose a security check***Do a security check*I request to do it by phone and add the phone number I have just updated I get "sorry we can not verify this phone number.
GetHuman1363367 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1363367
Oct 17th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 180637 others
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GetHuman1363367 started working on this issue
Oct 17th, 2018 1:57pm