I have a acct (*****@***.com) the recovery email is *****@***.com.** There's a couple...

GetHuman1357873's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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Before contacting them, items GetHuman1357873 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1357873's own words
I have a acct (*****@***.com) the recovery email is *****@***.com.** There's a couple of more that I want deleted. bkhollo****@*****@***.com that has my old phone number attached to it (***-***-****) , And an acct using ***-***-****. I have screenshots.* You helped me with getting in my acct this morning @*:**? Am. * I logged in and added my number (***-***-****) to the two step verification process. Then took it off.* When I log in, I get Two DIFFERENT codes. How can I send you a SS of this? * At any rate, I'm locked out of *****@***.com with ***-***-**** & *****@***.com as recovery attached..* I think I was hacked. I got so many password changes that I forgot my password. '**** AND jane' is the last one I remember.. My regular password is MAWQ ******xx* for *****@***.com. * Please check and see WHY I am getting two codes for log in. And while I was watching the code, the Gmail switched numbers on the Gmail address. I'm getting Gmail code sent to *****@***.com and *****@***.com. * I can't figure this out. My B'day is **********, home town is Dallas and I live in Abilene Tx. * Chris Renfro is a friend, Heather and Charlie Bryant, Bill Gibbs, Marty Herman, Ariel Roy Francisco, Zoren James Aranas, Louie Escobar, Doug Smith, frank Pear, Jerry Meeks, Don Stovall, Kim Garcia, I've got @*** friends on the *****@***.com acct. * Having problems with a friend of a few years, James Canada. I don't know if I am blocked or not. I have his phone number in contacts. We txt but he says that he can't see my acct and I CANNOT see his. * I just started a acct Bob Holloman. Delete it. I wish I could show you the screenshot of the acct!

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Customer service issue
Reported by GetHuman1357873
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 180078 others
0 customers following this


GetHuman1357873 started working on this issue
Oct 16th, 2018 10:46pm
GetHuman1357873 shared this issue with others over email
Oct 16th, 2018 11:03pm