so I’ve been trying to recover my account on all of my devices that I’ve ever used for...

GetHuman-heidiurf's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-heidiurf will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-heidiurf can let us know if they help or not.
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The issue in GetHuman-heidiurf's own words
so I’ve been trying to recover my account on all of my devices that I’ve ever used for Facebook. I have two laptops an iPad and an iPhone. I’ve been successfully able to change my password however I must’ve turned off notifications but I figured out how to turn them back on via text message and the code I keep getting when I enter it says it’s an invalid code. I am locked out of access from every one of my devices… But all of my friends can see my details on my account are good so it doesn’t look like I’ve been hacked Are use this for marketing for I am a realtor… I also have another page for event staffing. I am very frustrated and I don’t know what else to do I’ve already sent a picture of my ID to verify my identity and have heard nothing in a week since doing so. Please help myself phone is ***-***-****

GetHuman-heidiurf did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-heidiurf
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 179601 others
0 customers following this


GetHuman-heidiurf started working on this issue
Oct 16th, 2018 3:27pm

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