I am locked out of my facebook account. I can't log back in as I forgot the password...

GetHuman1254795's customer service issue with Facebook from October 2018

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The issue in GetHuman1254795's own words
I am locked out of my facebook account. I can't log back in as I forgot the password. When I click on forgot password, facebook keeps sending the rest code to an inactive e-mail address. When I indicate I no longer have access to that account and key in my correct e-mail address, I sent to a page asking me to scan and send ID. I need to get back in to my account as it's a business page. I have been trying everything for the past * weeks and nothing is working. Please help!
GetHuman1254795 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1254795
Oct 15th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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GetHuman1254795 started working on this issue
Oct 15th 4:39pm