hello. I received an email stating my the phone number tied to my account was deactiva...

GetHuman1348453's customer service issue with Facebook from October 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1348453's own words
hello. I received an email stating my the phone number tied to my account was deactivated for facebook text messages because the previous mobile service provider no longer recognized the number as valid. can you please tell me if text messaging via facebook was being used and can you tell me how the previous carrier notified you if they no longer had control over the number. my email is *****@***.com. my name is mike m. The email was sent july ** ****. Thank you
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Facebook

Customer service issue
Reported by GetHuman1348453
Oct 15th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman1348453 started working on this issue
Oct 15th 4:13pm