I sent $ to a friend who couldn't accept it. She sent it back to me but my card was can...
GetHuman1344237's customer service issue with Facebook from October 2018
Help with my Facebook issue
GetHuman1344237's next move: go to the Facebook help center.
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Before contacting them, items GetHuman1344237 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1344237's own words
Help a friend financially ... I sent $ to a friend who couldn't accept it. She sent it back to me but my card was cancelled. So, it's in limbo. I entered a new card so the $ can be applied to it but I haven't heard anything. .... I really need this. I don't have $ for groceries.. I need FB to apply the money to the new card on my account. It's a very simple process.
It's really important to get the money back. I was always a little fearful of messenger and now I know why.
Please just correct the transaction and refund the money
I have been a FB customer since **** and have never had a problem.
Several messages to the support team
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