I received an email that my Facebook acct had been compromised . Y’all have frozen th...
GetHuman1343912's customer service issue with Facebook from October 2018
Help with my Facebook issue
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GetHuman1343912's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1343912 will want to follow the link below to head to their help center. We will check on GetHuman1343912 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1343912 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1343912's own words
I received an email that my Facebook acct had been compromised . Y’all have frozen the acct and I have to put in my password to get it activated. I cannot remember my password. What do I do
GetHuman1343912 did not yet indicate what Facebook should do to make this right.
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