Hello, so my Facebook does not allow me to get on... Vincent Soriano or Vince Soriano...

GetHuman1340026's customer service issue with Facebook from October 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1340026's own words
Hello, so my Facebook does not allow me to get on... Vincent Soriano or Vince Soriano. It’s one of them.... email is *****@***.com..... when I try to log in, it won’t allow me too. And when I put forgot password or email, it shows “user does not exist” but I can see off my friends & family’s Facebook I still have it... I just can not log into it. Please help ASAP. Might be hacked.... I just want my pictures mainly. ******
GetHuman1340026 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1340026
Oct 13th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 176562 others
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GetHuman1340026 started working on this issue
Oct 13th 8:17pm