Hello, so my Facebook does not allow me to get on... Vincent Soriano or Vince Soriano...

GetHuman1340026's customer service issue with Facebook from October 2018

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The issue in GetHuman1340026's own words
Hello, so my Facebook does not allow me to get on... Vincent Soriano or Vince Soriano. It’s one of them.... email is *****@***.com..... when I try to log in, it won’t allow me too. And when I put forgot password or email, it shows “user does not exist” but I can see off my friends & family’s Facebook I still have it... I just can not log into it. Please help ASAP. Might be hacked.... I just want my pictures mainly. ******
GetHuman1340026 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1340026
Oct 13th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 176562 others
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GetHuman1340026 started working on this issue
Oct 13th 8:17pm