Can not get into my account. Had to get a new phone. When I tried to log in I apparentl...

GetHuman1337647's customer service issue with Facebook from October 2018

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GetHuman1337647's next move: go to the Facebook help center.
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The issue in GetHuman1337647's own words
Can not get into my account. Had to get a new phone. When I tried to log in I apparently could not remember my password. I have two factor authentication and there is a spot for a code input from the generator. But unfortunately I can not find the code generator. So it said it would send me an sms with a code. Never received the sms. Been * days waiting. Also I do not have a phone number set up on my account. So I pressed the government ID photo. I submitted it. Then I pressed the hand written code option and submitted that photo as well. Still no response. Still can’t access my account
GetHuman1337647 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1337647
Oct 13th, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman1337647 started working on this issue
Oct 13th 12:24pm