I had to factory reset my phone and now I am unable to get into my facebook. I lost all...

GetHuman1337427's customer service issue with Facebook from October 2018

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The issue in GetHuman1337427's own words
I had to factory reset my phone and now I am unable to get into my facebook. I lost all my passwords. I also do not have access to the number and I don't think that I have access to the email that is on the facebook please if there is anyway that u could get me in that would be great. I have all my pics from when my kids were born on there and don't want to lose them. So please please help if u can.
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Facebook

Customer service issue
Reported by GetHuman1337427
Oct 13th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman1337427 started working on this issue
Oct 13th 10:30am