Hi,my name is Jamel west and I have been locked out of my Fb for a short period of time...

GetHuman1335784's customer service issue with Facebook from October 2018

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Help with my Facebook issue
GetHuman1335784's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1335784 will want to follow the link below to head to their help center. We will check on GetHuman1335784 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1335784 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1335784's own words
Hi,my name is Jamel west and I have been locked out of my Fb for a short period of time you can look on my page and notice I haven't posted anything,i forgot my password but I remember my email to fb you can ask me any thing you please I can answer please help me back in my Fb my brother died last year and that's the main reason I won't it back so I can see are old videos and conversations on messenger please help
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Facebook

Customer service issue
Reported by GetHuman1335784
Oct 12th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 175590 others
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Timeline
GetHuman1335784 started working on this issue
Oct 12th 11:22pm
GetHuman1335784 shared this issue with your circles on Google+
Oct 12th 11:22pm