My regular phone contains my original fb account. My tablet locked me out of my fb acco...

GetHuman1335600's customer service issue with Facebook from October 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1335600's own words
My regular phone contains my original fb account. My tablet locked me out of my fb account, I couldn't remember my password, and when I tried to make a new a password, the tablet fb refused to recognize my name, phone number our phone number this forcing me to make a new account. *Now I have a new tablet account that won't merge any of my info from the phone account, and the phone account works but won't merge based on a conflict with my phone number pin tablet acct *. *HELP.*Katya George
GetHuman1335600 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1335600
Oct 12th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 175552 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1335600 started working on this issue
Oct 12th 10:47pm
GetHuman1335600 indicated the issue is not fixed yet.
Oct 13th 11:43pm