My account was hacked. The username, password, and email associated with the account we...
GetHuman1335204's customer service issue with Facebook from October 2018
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1335204's own words
My account was hacked. The username, password, and email associated with the account were changed. Now all of my pictures exist under a different username and I can not access any of my personal content that I have built up over years. When I tried to recover my account by sending a photo of myself and the handwritten code I was sent an automatic email saying that the report I filed was for a different username (because my username was changed by the hacker).
GetHuman1335204 did not yet indicate what Facebook should do to make this right.
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