My account was hacked. The username, password, and email associated with the account we...

GetHuman1335204's customer service issue with Facebook from October 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1335204's own words
My account was hacked. The username, password, and email associated with the account were changed. Now all of my pictures exist under a different username and I can not access any of my personal content that I have built up over years. When I tried to recover my account by sending a photo of myself and the handwritten code I was sent an automatic email saying that the report I filed was for a different username (because my username was changed by the hacker).
GetHuman1335204 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1335204
Oct 12th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 175482 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1335204 started working on this issue
Oct 12th 9:33pm