I have Facebook on my I pad. My e mail address that is for my Facebook also was hacked...

GetHuman-joannjgo's customer service issue with Facebook from October 2018

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The issue in GetHuman-joannjgo's own words
I have Facebook on my I pad. My e mail address that is for my Facebook also was hacked. So I changed my e mail address. I Want to change my FB password and it says if you forgot your pass word and I did, we will send you a code in your e mail. Well the email they have is my old one that I already changed so they couldn’t put a code into my e mail help
GetHuman-joannjgo did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-joannjgo
Oct 12th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman-joannjgo started working on this issue
Oct 12th 9:27pm