User showing name as Jesse Williams https:**www.facebook.com*john.heixh offering video...

GetHuman-drawdeep's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-drawdeep's own words
User showing name as Jesse Williams https:**www.facebook.com*john.heixh offering video card for sale. I purchased through Facebook Payment for $** and he did not send promised tracking information stopped responding.**In researching, I found that his display name did not match his Facebook profile name and that his pictures were stolen from Instagram (https:**instagram.com*ariainthavong).**I need to have the $** payment reversed and returned to me.
GetHuman-drawdeep did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-drawdeep
Oct 12th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 175009 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-drawdeep started working on this issue
Oct 12th 2:55pm
GetHuman-drawdeep indicated the issue is not fixed yet.
Oct 12th 2:57pm