I suddenly got kicked out of Facebook and when I tried to login again its asking to gen...

GetHuman-azizshu's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-azizshu's own words
I suddenly got kicked out of Facebook and when I tried to login again its asking to generate a code from authentication app to login, and I don't have this feature activated in my account, so I can't login at all.*And later someone from my Facebook friends contacted via my phone number telling that you have post some kind of YouTube link and tagged ****s of ur friends and now ppl are unfriending you etc, now I think my account is hacked and need help to get it bk. *I contacted fb, I even took a selfie with code they gave me and sent it bk to them, but yet there is no result at all, I need help.
GetHuman-azizshu did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-azizshu
Oct 11th, 2018 - a mon ago
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Seen by 6 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-azizshu started working on this issue
Oct 11th 8:08pm
GetHuman-azizshu indicated the issue is not fixed yet.
Oct 12th 10:48pm
GetHuman-azizshu indicated the issue is not fixed yet.
Oct 12th 10:52pm
GetHuman-azizshu indicated the issue is not fixed yet.
Oct 12th 10:56pm
GetHuman-azizshu confirmed the issue is fixed. Hooray!
Oct 12th 10:56pm