I changed my password. I didn't log on for a few months after and then I forgot the pas...

GetHuman1320842's customer service issue with Facebook from October 2018

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GetHuman1320842's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1320842 will want to follow the link below to head to their help center. We will check on GetHuman1320842 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1320842's own words
I changed my password. I didn't log on for a few months after and then I forgot the password completely. I don't have access to the old emails and phone numbers on the account. I have trusted contacts but i don't have their phone numbers. I can't get in contact with them. I have sent multiple messages to Facebook explaining my issue. I thought i was sending emails to there help center. I never received a response and am still trying to log into my account.
GetHuman1320842 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1320842
Oct 11th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 174395 others
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GetHuman1320842 started working on this issue
Oct 11th, 2018 7:01pm