My account was signed out of when I woke up Tuesday morning. When I attempted to log in...
GetHuman-alishath's customer service issue with Facebook from October 2018
Help with my Facebook issue
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GetHuman-alishath's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alishath will want to follow the link below to head to their help center. We will check on GetHuman-alishath later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-alishath may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-alishath's own words
My account was signed out of when I woke up Tuesday morning. When I attempted to log in, it told me that my password was incorrect. (I have all of my passwords written down so that was not the case). It was also saying that the phone number I used to log in was not attached to any account (I’ve also always had the same phone number). The email linked to my facebook account is something that I do not have access to or any way to open to reset my password. If there is any way to recover my facebook, maybe change the email linked to my account so I am able to log in, would be grately appreciated.
GetHuman-alishath did not yet indicate what Facebook should do to make this right.
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