I recently got a new phone. After downloading the app I needed to set my password since...

GetHuman-dillonba's customer service issue with Facebook from October 2018

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GetHuman-dillonba's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dillonba will want to follow the link below to head to their help center. We will check on GetHuman-dillonba later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-dillonba's own words
I recently got a new phone. After downloading the app I needed to set my password since I forgot my previous on. Facebook will not recognize my email or phone number to set it but when trying to create a new account it states my email is already associated with an account. I recovered my email via yahoo. I finally was able to use my phone number but when I use the code that was texted to me it says I’ve used to many codes.
GetHuman-dillonba did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-dillonba
Oct 11th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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GetHuman-dillonba started working on this issue
Oct 11th, 2018 12:24pm