Due to the erroneous FB msg stating that the PM received about a FB friend request, I l...

GetHuman1317383's customer service issue with Facebook from October 2018

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The issue in GetHuman1317383's own words
Due to the erroneous FB msg stating that the PM received about a FB friend request, I logged out of my FB account and I have reset my password on my desktop. Since then I have been unable to get into my account. It asks me to reset password, and also use the verif code, accepts it but will not allow me to log in. It does not say password is incorrect, just loops back to a log in. My phone app is still working because I never logged out of
GetHuman1317383 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1317383
Oct 11th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 173635 others
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GetHuman1317383 started working on this issue
Oct 11th, 2018 6:03am