My Facebook was hacked into then they changed the password and all the info and email a...

GetHuman-junclev's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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GetHuman-junclev's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-junclev will want to follow the link below to head to their help center. We will check on GetHuman-junclev later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-junclev's own words
My Facebook was hacked into then they changed the password and all the info and email address and I have no way of getting back into the account at all. Is there a way I can try to get that account back or delete the account. I’m not sure what to do and their using my account to comment on other people’s page. My face book was Jun Cleveland but now it is in some other foreign language.
GetHuman-junclev did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-junclev
Oct 8th, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-junclev started working on this issue
Oct 8th 5:34pm