Unable to use Facebook because apparently I'm not me?

GetHuman-vews's customer service issue with Facebook from October 2018

5 views | 170048 similar | 0 following
Help with my Facebook issue
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GetHuman-vews's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vews will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-vews can let us know if they help or not.
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Before contacting them, items GetHuman-vews may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-vews's own words
Create a Facebook account and login so I could register for an event ... I made a Facebook account nearly * weeks ago and it got instantly locked. I sent my picture to them to confirm that I am me and they have still done nothing.
I have a time limit to register for the event for, and this is my second get human support ticket. I have to make this one because it says my issue was fixed when it was not.
I just want to be able to login to my account
I've already tried contacting Facebook through gethuman once but it just got labeled as fixed, editing the problem description and clarifying that I still have the issue didn't take my ticket off of fixed status so here I am making a second ticket.
How GetHuman-vews fixed the problem

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Facebook

Facebook
Customer service issue
Reported by GetHuman-vews
Oct 8th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 170048 others
0 customers following this

Timeline

GetHuman-vews started working on this issue
Oct 8th, 2018 5:11am

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