Hello,**I would like to remove my email from an old Facebook account to use for a new f...

GetHuman1245903's customer service issue with Facebook from October 2018

3 views
 | 
162419 similar
 | 
0 following
Help with my Facebook issue
GetHuman1245903's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1245903 will want to follow the link below to head to their help center. We will check on GetHuman1245903 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1245903's own words
Hello,**I would like to remove my email from an old Facebook account to use for a new facebook account. However, I cannot access the old account because I used a fake birthday and name when I was young. What is the best way to regain access to that account? Or to simply remove my mail from that account?**Kind regards,**Casper
GetHuman1245903 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1245903 fixed the problem
We are waiting for GetHuman1245903 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1245903 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1245903
Oct 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 162419 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1245903 started working on this issue
Oct 2nd, 2018 9:08am
GetHuman1245903 indicated the issue is not fixed yet.
Oct 3rd, 2018 9:36am