Hi my son is in Hong Kong visiting and I need to get in touch with him he’s not answeri...

GetHuman-itmatthe's customer service issue with Facebook from September 2018

156397 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-itmatthe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-itmatthe's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-itmatthe will want to follow the link below to head to their help center. We will check on GetHuman-itmatthe later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-itmatthe may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-itmatthe's own words
Hi my son is in Hong Kong visiting and I need to get in touch with him he’s not answering his phone and the only calls that he makes is on Facebook messenger I need to find out who he has called recently like a realtor just for places to stay and so forth if you could help me out I would appreciate it
GetHuman-itmatthe did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-itmatthe fixed the problem
We are waiting for GetHuman-itmatthe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-itmatthe fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-itmatthe
Sep 28th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 156397 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-itmatthe started working on this issue
Sep 28th 12:45pm